Yes. AI companies buy records from call centers, and micro1, Mercor and Handshake AI accept companies in the US. Published payouts for this kind of company run $20K to $250K, from Mercor's call center and BPO listing. Several states, including California, require every party to consent to call recording, and the TCPA governs outbound calling.
What call center records AI buyers want
US support operations that mix calls with chat and email are rare in public data, so a multi-channel archive with QA grades attached prices above audio alone.
Mercor runs a call center and BPO listing; micro1 lists BPOs as a fit.
| Record | Why buyers want it |
|---|---|
| Recorded customer calls | Real conversations are the scarcest input for voice and support AI. |
| Chat and email transcripts | Show how agents resolve issues end to end. |
| QA scorecards and coaching notes | Encode what a good resolution looks like. |
| Scripts, knowledge bases and training material | Your own material, so the easiest to license. |
Which AI data buyers accept US call centers
US companies get the strongest demand and the highest estimates from every major buyer.
| Buyer | Fit for the US | What to know |
|---|---|---|
| micro1 | Strong fit | 30+ full-time staff, mostly English records; priority market; lists BPOs as a fit |
| Mercor | Strong fit | 50 to 5,000 agents; recorded conversations, ideally multilingual: $20K to $250K published |
| Handshake AI | Good fit | No call center category; professional services is closest; 20+ staff and 3+ years; accepts companies outside the US |
| Turing | Good fit | Full operating records up to $1M; strongest demand in the US, UK, Canada and EU |
| Nyne | Good fit | 20+ US W-2 staff and 3 years; accounting, CRM, ticket and dispatch records |
Published payouts
Mercor's call center and BPO listing is the closest published figure for call centers. Larger programs pay more for long, linked histories.
| Published figure | USD |
|---|---|
| Mercor, call center and BPO listing | $20K to $250K |
| micro1, large-scale datasets | $500K to $2M |
| Handshake AI, advertised range | $100K to $4M+ |
US rules for call centers
Several states, including California, require every party to consent to call recording, and the TCPA governs outbound calling. Check that your disclosures covered recording before licensing any audio.
Any personal data left in the records falls under Sector and state privacy laws (GLBA, HIPAA, CCPA and others); the US privacy steps apply to every industry. For detail, see GDPR, CCPA and licensing company data for AI. Before anything leaves, exclude:
- Payment card numbers and caller identity details.
- Recordings owned by your clients under service contracts.
- Agent HR and performance records.
Can a call center sell recordings it made for clients?
Usually not without the client's written consent, because outsourcing contracts normally give the client ownership of recordings and transcripts. Scripts, QA rubrics, coaching notes and training material you created are yours to license.
Our guide covers this in depth: Can a company sell customer call recordings for AI training?.
Common questions
Do AI companies buy call center data in the US?
Yes. micro1, Mercor, Handshake AI, Turing and Nyne accept companies in the US. US support operations that mix calls with chat and email are rare in public data, so a multi-channel archive with QA grades attached prices above audio alone.
How much do AI companies pay for call center data?
Published payouts for this kind of company run $20K to $250K, from Mercor's call center and BPO listing, with larger tiers for big or unique datasets. Actual offers depend on your records and rights.
Is it legal for a call center in the US to sell company data?
Several states, including California, require every party to consent to call recording, and the TCPA governs outbound calling. Check that your disclosures covered recording before licensing any audio.
Can a call center sell recordings it made for clients?
Usually not without the client's written consent, because outsourcing contracts normally give the client ownership of recordings and transcripts. Scripts, QA rubrics, coaching notes and training material you created are yours to license.
Sources and further reading
Origin Data Partners is independent and not affiliated with any buyer named on this page.